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How do I check the reason for rejecting an invoice?

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Written by Ossama kharbaq

Updated at July 10th, 2025

💡 Enable the Invoice Error notification to be alerted by email when an invoice is rejected or non-compliant.


To view the reason for rejecting an invoice, see the email received Non-compliant invoice (if notification is enabled) or see the Rejection Reason column.

To add the Rejection Reason column to the list of issued invoices:

  1. Click Manage Columns .
  2. Check Rejection Reason .

The column will be added to the tracking table.

portal inquiry rejected invoices

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