With SY, you have the possibility to submit or create credit invoices:

a) To submit a credit note:

1. Click on the Customer Invoices tab.
2. Select Drop .
3. Submit your document.

The credit note will be dematerialized and sent to your customer.

b) To create a credit note when invoicing an order:

1. From the relevant order, click on Invoice .
2. Indicate the establishment that issues the invoice.
3. Click Next .
4. Select the type of invoice to issue
   
   
   
5. Complete the form
6. Click on Validate and send invoice .