Contact Us

  • Contact support
English (US)
English (US)
French
German
Spanish
Italian
Dutch
Portuguese
  • Home
  • Administer the users
  • Users and roles

I cannot modify the information of the user I want to create

Contact Us

Written by SY Support

Updated at September 19th, 2025

When creating a user, if the email address provided corresponds to an existing SY account, the registration form is automatically filled with the retrieved information. These details cannot be modified since it is an existing account.

user data unable edit

Was this article helpful?

Yes
No
Give feedback about this article

Related questions

  • Can I restrict users' access to certain facilities of my company?
  • How to unlock a blocked user account?
  • How to create a user?
  • How can I allow my colleagues to access the company’s SY account?

Knowledge Base Software powered by Helpjuice

Expand