How can I know if I have a new message on one of my orders?
How do I know if I have a new message about one of my orders?
In the orders list, the Messaging option is represented by the column showing speech bubble icons.
When a new message is received, the icon on the line of the relevant order appears in blue.
The icon changes color depending on the event:
- Blue: unread messages.
- Gray: history with read messages.
- White: no conversation history.
⚠️ The absence of an icon on a line indicates that the Messaging option is not active for this customer/supplier.