How to declare a collection on an invoice?
You have the option of declaring a total or partial collection on an issued invoice:
- Click on the Customer Invoices tab.
- Select Customer Invoice Tracking .
- Open the relevant invoice.
- At the very bottom, tap Report a Collection .
- Enter the amount collected (total or partial).
- Indicate the collection date.
- Press Validate .
The functional status of the invoice will change from Issued to Collected .