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How to exchange a message about an invoice?

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Written by SY Support

Updated at September 12th, 2025

⚠️ The Messaging feature is not available to all users.

To send a message about an invoice:

  1. From the invoice list, click on an invoice to open it.
  2. Click the Messaging button.
  3. Write your message.
  4. Add attachments if needed.
  5. Click Send.
     

💡 Enable the Invoice messages notification to be informed by email when you receive a message about an invoice.

billing transmit

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Related questions

  • Why can’t I exchange messages on certain invoices?
  • How can I know if I have a new message on one of my invoices?
  • How is the message exchange for a particular document presented?

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